SMP

Privacy Policy

This statement discloses the ways the SMP website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect visitor and client privacy.

Mountain Ridge

What type of information is collected?

We receive, collect and store any information you actively enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, devices used to connect to our site, and purchase history. We use security software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect comments, feedback, product reviews, recommendations, and questionnaire results.

How is information collected?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, phone number, mailing address, encrypted credit card information, and email address. Your personal information will be used for the specific reasons stated in this policy only, and will never be abused or given/sold to any third party.

Why is such personal information collected?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate our Services;

  • To provide our Users with ongoing customer assistance and support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our services; 

  • To comply with any applicable laws and regulations.

How is site visitor information stored, used, shared & disclosed?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a secure firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Our site also uses Square.com for service processing. The Square Privacy Policy can be accessed here.

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Wooden Window

How do we communicate with our site visitors?

We may contact you to notify you regarding your service or payment process, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, phone, text messages, and postal mail.

How do we use cookies and other tracking tools?

  • To provide a great experience for our visitors and customers.

  • To identify our registered or subscribed members.

  • To monitor and analyze the performance, operation and effectiveness of the Wix platform.

  • To ensure our platform is secure and safe to use.

Above the Clouds
Fragile Pampas

How can our site visitors withdraw consent?

If you don’t want us to process your data anymore, please contact us at info@spidermeka.com, or send us mail to: 4311 N Ravenswood, Ste 301, Chicago, IL 60613-3211.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Fall Fashion Display
White Rocks

Questions & Contact Info

If you would like to: access, correct, amend or delete any personal information you have given or has been collected about you, you are invited to contact us at info@spidermeka.com or send us mail to: 4311 N Ravenswood, Ste 301, Chicago, IL 60613-3211.